Top bar not adding to the list

  • Resolved MDMedia

    (@mdmedia)


    6 years, 3 months ago

    Everything seems to work fine. But the list is not being updated and no double opt in email is being sent.

    WordPress Version: WordPress 5.3.2
    Plugin Version: 1.5.1

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    6 years, 3 months ago

    Hey @mdmedia,

    ​Can you please go to the “MC4WP > Others” menu in your WordPress admin and share with us the errors listed there?

    Thread Starter MDMedia

    (@mdmedia)

    6 years, 3 months ago

    Thanks for the reply.
    It says;
    “– Nothing here. Which means there are no errors!”

    What next?

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    6 years, 3 months ago

    Hey @mdmedia,

    Can you please select “Everything” for the error log in the “MC4WP > Others” menu and let me know so I can then test?

    Thread Starter MDMedia

    (@mdmedia)

    6 years, 3 months ago

    Hi

    I just did and got the same message.

    Thanks.

    • This reply was modified 6 years, 3 months ago by MDMedia.
    Plugin Contributor Lap

    (@lapzor)

    6 years, 3 months ago

    Anything in the log now after you test the topbar once more?

    ​Thanks for letting me know.

    Thread Starter MDMedia

    (@mdmedia)

    6 years, 3 months ago

    Hi
    I tried adding a new subscriber and it said it would send a confirmation email but i have not received it.

    In the console it says the folliwng;

    ”
    [2020-02-27 16:37:13] INFO: Top Bar > Successfully subscribed 4ddw********@op***.com
    [2020-02-27 17:18:50] INFO: Top Bar > Successfully subscribed acco****@ma**************.co.uk
    ”
    So it looks like it’s working now. Thanks.

    Regards

    • This reply was modified 6 years, 3 months ago by MDMedia.
    Plugin Contributor Lap

    (@lapzor)

    6 years, 3 months ago

    Great! 4ddw********@op***.com was my test.

    This means the topbar is working correctly. If double opt-in is set to yes of course the subscriber still needs to click the opt-in link before showing up in the list.

    If double opt-in is NOT turned on on the Topbar settings the subscriber is added immediately

    If the opt-in mail is not send or ends up in spam I recommend contacting MailChimp support about that.

    Hope that helps. If you have any questions, please let me know!

Viewing 7 replies - 1 through 7 (of 7 total)

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