Thread Starter
dyrer
(@dyrer)
If i have content with plain text in My Library is not visible in social content, if is edited with elementor is fine.
Are you using the latest theme version? I just tried, I have created a new template in Theme Panel > My Library without using Elementor, just text, I selected the template in Top Bar > Social and the text appears instead of the social links.
Thread Starter
dyrer
(@dyrer)
yes the latest version, I returned to 1.4 and the content re-appeared
That is very weird, I would need more information to be able to see what is wrong on your site, can you create a pre-purchase ticket on oceanwp.org?
Thread Starter
dyrer
(@dyrer)
Of course I am paid customer (I bought the extensions)
In that case, open directly a premium support ticket 🙂
This forum is for free users 🙂
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.
As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.