Toggles Not Opening

  • georger84

    (@georger84)


    5 years, 3 months ago

    Hi All,

    Thanks for taking the time to review my post.

    For some reason, a privacy policy that we built in elementor pro is having some issues with the toggles.

    Basically they won’t open/ unfold when we click on them. This is happening in both the build and the live page: https://thedebthelpers.uk/index.php/privacy-policy/

    Any help with this would be much appreciated.

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • corrinarusso

    (@corrinarusso)

    5 years, 3 months ago

    See your error log attached :

    jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
jquery.min.js?ver=3.5.1:2 jQuery.Deferred exception: Cannot read property 'data' of null TypeError: Cannot read property 'data' of null
    at child.isActive (https://thedebthelpers.uk/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=3.0.3:2:52105)
    at child.__construct (https://thedebthelpers.uk/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.1.1:2:34351)
    at init (https://thedebthelpers.uk/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.1.1:2:43121)
    at child.Module (https://thedebthelpers.uk/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.1.1:2:44435)
    at child (https://thedebthelpers.uk/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.1.1:2:44668)
    at child [as constructor] (https://thedebthelpers.uk/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.1.1:2:44668)
    at new child (https://thedebthelpers.uk/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.1.1:2:44668)
    at e.exports (https://thedebthelpers.uk/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=3.0.3:2:53448)
    at _runHook (https://thedebthelpers.uk/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.1.1:2:68192)
    at Object.doAction (https://thedebthelpers.uk/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.1.1:2:68799) undefined
S.Deferred.exceptionHook @ jquery.min.js?ver=3.5.1:2
jquery.min.js?ver=3.5.1:2 Uncaught TypeError: Cannot read property 'data' of null
    at child.isActive (frontend.min.js?ver=3.0.3:2)
    at child.__construct (frontend-modules.min.js?ver=3.1.1:2)
    at init (frontend-modules.min.js?ver=3.1.1:2)
    at child.Module (frontend-modules.min.js?ver=3.1.1:2)
    at child (frontend-modules.min.js?ver=3.1.1:2)
    at child [as constructor] (frontend-modules.min.js?ver=3.1.1:2)
    at new child (frontend-modules.min.js?ver=3.1.1:2)
    at e.exports (frontend.min.js?ver=3.0.3:2)
    at _runHook (frontend.min.js?ver=3.1.1:2)
    at Object.doAction (frontend.min.js?ver=3.1.1:2)

    There clearly a conflict between your theme / wordpress version / plugins and the jquery.

    You’ll need to disable all your plugins except for Elementor, and if that doens’t work apply a new default theme temporarily. You need to isolate the conflict.

    Is your WordPress version up to date?

    Thread Starter georger84

    (@georger84)

    5 years, 3 months ago

    Hi,

    Thanks for taking a look.

    Rather embarrassingly it was indeed an update of the Elementor plugin.

    Thank goodness it is friday! 🙂

    Thanks for your help.

Viewing 2 replies - 1 through 2 (of 2 total)

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