• Resolved igendreau

    (@igendreau)


    Post is has started being really inconsistent. It’s set to 5 min downloads, but sometimes it’s leaving the message on for hours and sometimes it deletes it from my email and I keep getting draft posts titled tmptitle in my WP backend. If I log into the backend, go to Postie and hit the debug process button, it processes the emails correctly and doesn’t hit an error. And idea why that would be? Email is GoDaddy if that helps.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Wayne Allen

    (@wayneallen-1)

    Please install the Support AddOn, it will collect logs during the cron run. https://wordpress.org/support/plugin/postie

    Thread Starter igendreau

    (@igendreau)

    Okay. I installed the Support AddOn. Then sent an email, saw the email appear in the inbox (via webmail). A few minutes later, the email had been deleted from my inbox, but not post appeared, but there is now a new draft post named Tmptitle.

    Plugin Author Wayne Allen

    (@wayneallen-1)

    I did not receive the logs. You should have received a copy as well. Please forward to help@postieplugin.com

    Thread Starter igendreau

    (@igendreau)

    Is there somewhere I can FTP in to get them? I’ve yet to receive an email. Here’s what happened:

    -Installed the Support Add On, checked the “Enable the support features” checkbox and set the # of email checks to capture to 2.

    Sent an email, saw that it was there in webmail, and waited for it to disappear, which it did. Post was successful. Number of email checks changed to 1.

    -Sent a 2nd email, saw that it was there in webmail, waited for it to disappear, which it did. Post unsuccessful, Tmptitle draft post created, Number of email checks still at 1.

    -Sent a 3rd email. Successful again, number of email checks changed to 0.

    Only difference between the 3 emails was the pic. Successful pic was 384K, unsuccessful was just over 500k.

    At any rate, I didn’t get any log, but if you tell me where to get it I’ll email it.

    Plugin Author Wayne Allen

    (@wayneallen-1)

    The complete logs only get sent via email. Please ensure your WordPress can send emails.

    You may have some information in your web server logs.

    Plugin Author Wayne Allen

    (@wayneallen-1)

    I updated the support addon to place a zip file of the logs in your media library. If you’re still having the issue please update the support addon and try again.

Viewing 6 replies - 1 through 6 (of 6 total)

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