Tiering Basic Functions

  • izrodmon

    (@izrodmon)


    1 week ago

    Really happy with the plug in but 3 stars only because their subscription “tiers” it’s kinda unnecessary from the consumer perspective, having all the features bundles into tiers it’s a little annoying, developers not looking for the user best interest, its like a PC vs the MACS, PC wants to sell you a virus program and Mac don’t even get any virus, if you know what I mean. Got the plug and grateful, but for the Agencies out there that want to use this plug in for your clients, II will not recommend this. Round corners? Upgrade, Change Font Color? Upgrade, come on.

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  • Plugin Support Smash Balloon Manuel

    (@mescobar)

    1 week ago

    Hi @izrodmon,

    Thank you for taking the time to share your feedback; we really appreciate it, and we’re glad to hear you’re enjoying the plugin overall!

    We completely understand your frustration regarding the feature tiers. We know it can feel limiting when customization options you’d expect to be basic require an upgrade. Your feedback on this is valuable, and we do take it seriously when evaluating how we structure our plans.

    The reason behind our tiered approach is that it allows us to offer a fully functional free version of the plugin while sustaining the development, support, and ongoing updates that keep things running smoothly for everyone. That said, we’re always looking for ways to improve the experience for all our users, and feedback like yours helps us understand what matters most.

    If you’d like, we’d love to hear more about your specific use case; feel free to reach out to us directly at https://smashballoon.com/support/ and we can explore whether there’s a way we can help.

    Kind regards,

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