Ticket emails stopped working

  • Resolved deineventhamburg

    (@deineventhamburg)


    7 months, 1 week ago

    Since some time online buyers from Tickets receive their confirmation, but not a Ticket with the QR Code on it. We just launched a new event and customers are complaining, so it is a high prio for us.

    Used Versions:
    Eventprime: 4.1.6.0
    Offline Payments: 4.2
    List Widgets 4.0
    Guest Bookings 4.6
    Import Export 4.2
    Event Tickets: 4.6
    Coupon Codes: 4.5
    Attendee Check In: 1.2
    Advanced Reports: 4.3
    Advanced Checkout Fields: 4.0
    Admin Attendee Bookings: 4.2

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support epsupport

    (@epsupport)

    7 months, 1 week ago

    Hi @deineventhamburg

    Since this question/request is about paid extension, we highly recommend you to open a direct ticket with us via our plugin website. WordPress.org support is focused on the core version available here, and moderators encourage to use the dedicated portals for the paid versions/extensions.

    We will be more than happy to assist and guide you once we receive you direct enquiry.

Viewing 1 replies (of 1 total)

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