• Resolved blueinformatique

    (@blueinformatique)


    Hi,

    My WordPress version is 4.7.3
    Since I have updated the plugin, thumbnails are not displayed anymore.

    Can you help?

    Thanks

    Jean-Sylvain

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi Jean-Sylvain!

    You’ll have to provide some more details. “It stopped working” doesn’t say much, does it? 😛

    So, please:

    1. Share your site’s URL.
    2. Share the names of the plugins currently installed and active on your site.
    3. Are you using the widget, the [wpp] shortcode and/or the wpp_get_mostpopular() template tag?
    4. Share the configuration you’re using.
    Thread Starter blueinformatique

    (@blueinformatique)

    hi Hector,

    The URL is http://www.alphaprint-touraine.fr
    An example is http://www.alphaprint-touraine.fr/marques/zebra-rubans-transfert-thermique/ (look at the top of the right column)
    I use the wpp_get_mostpopular() tag in the template

    The installed and active plugins :

    404 Notifier
    Ambrosite Unlink Parent Pages
    Better Tag Cloud
    Dagon Design Sitemap Generator
    Duplicate post
    FD Feedburner Plugin
    Google XML Sitemaps
    MM-Breaking News
    Platinum SEO Pack
    Popularity Contest
    Related Posts by Category
    Related Posts Thumbnails
    Special Recent Posts
    Ultimate Google Analytics
    Ultimate Tag Cloud Widget
    WordPress Popular Posts
    WP Favorite Posts
    WP-Cumulus
    WP-Paginate
    WP-Table Reloaded
    wp_hop

    Wordpress last version.

    What do you mean by the configuration?

    Thanks for your quick help!

    Jean-Sylvain

    Plugin Author Hector Cabrera

    (@hcabrera)

    Thank you for the detailed info 🙂

    WPP is trying to get the Featured Image from your popular posts and pages and since it can’t find them then it displays the “No thumbnail” image.

    Did you set a featured image for these posts?

    Thread Starter blueinformatique

    (@blueinformatique)

    Hi,

    The former developer didn’t use the featured image, that’s why it doesn’t work.

    Thank you very much for your help !!!

    Jean-Sylvain

    Plugin Author Hector Cabrera

    (@hcabrera)

    No problem 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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