Support » Fixing WordPress » Theme Upload Not Working?

  • jordanelizabethstudios


    I am trying to upload an updated version of my theme to wordpress, but every time I try to upload it, it says “Are you sure you want to do this? Please try again.” and doesn’t allow me to do anything except to try and upload it again. I have tried doing this several times in a row, with no luck on any attempt. I even tried using different web browsers thinking that it might have something to do with that. I downloaded it from ThemeForest, and am uploading it in a zip file, so I know it’s not the type of thing where I am not doing that wrong… Any help or pointers on what I can do or if there is a way to “force upload” of some sort?

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  • Hi jordan,

    Here is the right forum for troubleshooting:

    Here are a couple initial thoughts that come to mind:

    Have you unpacked the theme only? Usually, themes will come with extra documentation that shouldn’t be uploaded. Ensure that the zipped file you upload is solely the theme and no extras.

    Regarding forcing the upload, if you know how to use an FTP, you can unzip the theme’s file and FTP it into your site’s directory.



    Hi @trumani – Thanks for your response. Yes, the zipped file is only the necessary files. I downloaded only the “wordpress files” and then I also tried to do it manually, seeing if that would change the response I got from the error message, but no such luck. How do I upload using an FTP?

    I’ve encountered a similar problem lately. Not sure if the files are too big, causing the site to time out, or if it’s something else.

    I would recommend downloading FileZilla, which is free. This looks like a good tutorial:

    To make the connection, you will need your FTP account details, which can be found on your hosting account.

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