• Resolved dayse_pessoa

    (@dayse_pessoa)


    Hi!
    Today I got Customizr theme, because I’m doing a blog (www.workoutyourbrain.com). Since I installed this theme, I’m not able to do anything on my blog. I can’t edit nothing and everything that I try to access I get a HTTP 500 error.
    Can you, please, help me to solve this problem?
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author presscustomizr

    (@nikeo)

    Very weird problem, can you describe your setup : os, version of WP, version of the theme?
    Thanks

    Thread Starter dayse_pessoa

    (@dayse_pessoa)

    Hi nikeo!! I thought it very weird too!!
    My version of WP is 3.9.
    I’m sorry, but I didn’t see the version of the theme. I just clicked on install button, and then my problem started.
    I can see the front page, but I can’t access any information on my “backstage”. Everything that I try to click, I get the HTTP 500 error.
    I tried to access my wordpress from IE, Chrome, Firefox and even from my I-Phone, but it didn’t work.
    Help me!! PLEASE!

    Thread Starter dayse_pessoa

    (@dayse_pessoa)

    nikeo,
    Finally I have my website working again!
    Just for you to know why I got the HTTP 500 error.
    Before I activate customizr, I was using genesis and its plugins conflict with customizr.
    Dreamhost passed that info on to StudioPress, who is checking to make sure next time that just errors and doesn’t blank the page out.
    Now I finally can start to use customizr.
    Thank you very much!
    Best Regards,
    Dayse

    P.S.: Are you from Nice? I love France! My dream is to live there.

Viewing 3 replies - 1 through 3 (of 3 total)

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