Theme or Child-Theme won’t update

  • Marc

    (@marebos)


    8 years, 8 months ago

    Hello, I’ve noticed that Customizr is not updating anymore, since I made a childs-theme.
    Also uploading your latest version 4.08 will not be accepted
    Please help,

    Marc

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Rocco Aliberti

    (@d4z_c0nf)

    8 years, 8 months ago

    Hi Marc,
    what do you mean with “is not updating anymore”?
    Could you elaborate a little more your issue?

    Best regards

    Thread Starter Marc

    (@marebos)

    8 years, 8 months ago

    Hi Rocco,

    I made a child-theme (version 4.05) on this particular site about a month ago…
    I have another site running also with the Customizr theme and this one updated a few days ago to version 4.08!

    That’s when I noticed the difference.

    Hope anyone can help me out here,

    Marc

    Denzel Chia

    (@denzel_chia)

    8 years, 8 months ago

    Hi,

    Child theme is your own creation, it will not update.

    As for Customizr Theme, you can go to Appearance -> Themes to click on update link to update to current version 4.0.8

    If you are not seeing the update link for Customizr Theme, you can delete the theme and re-install current version from WordPress.org

    Thank you.

    Thread Starter Marc

    (@marebos)

    8 years, 8 months ago

    Hello Denzel,

    I didn’t see the update link.
    So did uninstall the theme and then re-install.
    All my widgets went inactive by the way….
    The theme is now 4.08 but it has not the latest features…?
    Did I had to cache the site first before re-installing?

    Thank you

    Denzel Chia

    (@denzel_chia)

    8 years, 8 months ago

    Hi,

    All my widgets went inactive by the way….

    You should not have visited Appearance -> Widgets after you had deleted your theme, you can only visit Appearance -> Widgets after you had install back Customizr Theme and activated your child theme.

    At the moment all you can do is to re-assign your widgets.

    The theme is now 4.08 but it has not the latest features…?

    Sorry, I am not able to replicate your issue. Which feature is missing?

    Thank you

    Thread Starter Marc

    (@marebos)

    8 years, 8 months ago

    Hi Denzel,

    I had taken these snapshots from another website install without a child-theme which updated correctly.
    Just 2, but there are more features I believe…
    Check snapshot here: https://imgur.com/a/3YaxU

    Thank you

    Denzel Chia

    (@denzel_chia)

    8 years, 8 months ago

    Hi,

    Customizr Theme has two different theme styles, namely Classical and Modern.
    Both have different options in some areas.

    If you want to compare both site’s options, please make sure you are using the same theme style.

    Activate your parent theme and go to Appearance -> Customize -> Advanced options -> Theme style to make the check

    Thank you

    Thread Starter Marc

    (@marebos)

    8 years, 8 months ago

    Hi Denzel,

    Thank you so much for help!
    I had forgotten that setting.

    Regards,

    Marc

    Denzel Chia

    (@denzel_chia)

    8 years, 8 months ago

    Hi,

    Thank you very much for your reply.
    Please mark this thread as resolved if you do not require any further assistance.

    Have a nice day,

    Best regards,
    Denzel

Viewing 9 replies - 1 through 9 (of 9 total)

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