Theme messed up

  • Miglenal

    (@miglenal)


    10 years, 9 months ago

    Hello,

    I need some expert help about a WordPress website I am trying to build.
    I have started and have made a really good progress and all was working fine.
    Then, suddenly the theme got messed up and even after restoring the files with the help of my hosting provifer, the situation is still the same.

    I will be really grateful if someone could help me. Please, let me know what kind of info I should provide.

    Thanks in advance!

Viewing 9 replies - 1 through 9 (of 9 total)
  • David_G

    (@questas_admin)

    10 years, 9 months ago

    A site link will help, also what you were doing prior to the theme being messed up, were you editing files, updating the theme and/or plugins etc.

    Thread Starter Miglenal

    (@miglenal)

    10 years, 9 months ago

    Hi,
    here is the site link as well as my credentials to login.
    The thing is that I did not to anything (I was on vacation and when I came back and wnated to continue working, it was like this). Prior to that, I installed some plugins to speed up the site. The super cache plugin gave an error and I removed it.

    Thank you so much for replying!

    [password removed]

    David_G

    (@questas_admin)

    10 years, 9 months ago

    edit out the login immediately and change your password. Dont give this out.

    Tim Nash

    (@tnash)

    Spam hunter

    10 years, 9 months ago

    I have deleted the credentials, however you should change your password. Not everyone is a nice person and you just posted your login details in a very public place.

    Thread Starter Miglenal

    (@miglenal)

    10 years, 9 months ago

    Ok, I just did.

    David_G

    (@questas_admin)

    10 years, 9 months ago

    It looks like you have a theme problem. If you are able to login to your dashboard, switch to the different theme like 2015 and reinstall your theme files. You should get a fresh copy of your theme from the developer. Start there.

    Thread Starter Miglenal

    (@miglenal)

    10 years, 9 months ago

    I already did this.
    I switched to another theme and then againg the Tesseract one. Nothing.

    David_G

    (@questas_admin)

    10 years, 9 months ago

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    David_G

    (@questas_admin)

    10 years, 9 months ago

    When you switched to another theme was the site visible? Before switching back to Tesseract.

Viewing 9 replies - 1 through 9 (of 9 total)

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