THEME FOLDER DESAPEARED in FTP website works

  • Resolved fchanteloup

    (@fchanteloup)


    8 years, 9 months ago

    Hello guys,

    I just realized my two folders DIVI and DIVI-child (a child theme) desapeared of my FTP.
    They were respectively in : WordPress>wp-content>themes with twentyfifteen,etc…

    My website is actually working normally and my backend works too.

    Something went wrong but being a novice I don’t get what…

    Could you help me fix this please ?

    Regards

    • This topic was modified 8 years, 9 months ago by fchanteloup.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    8 years, 9 months ago

    site url?

    Thread Starter fchanteloup

    (@fchanteloup)

    8 years, 9 months ago

    http://www.centrelepicerie.be

    • This reply was modified 8 years, 9 months ago by fchanteloup.
    • This reply was modified 8 years, 9 months ago by fchanteloup.
    • This reply was modified 8 years, 9 months ago by fchanteloup.
    Moderator t-p

    (@t-p)

    8 years, 9 months ago

    – According to the page source, your currently active theme is “Divi” NOT “Divi-child”

    – And the location of this “Divi” theme is indicated to be as:
    /wp-content/themes/Divi/ . Do you see it at this location: /wp-content/themes/Divi/?

    If not, try clearing cache:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If you are using SiteLock, manage your caching there.
    – Flushing Managed host caches. Managed WP hosting often has special caches. If your host has a “Purge Varnish” or “Flush Memcache” tool, try that. You can ask your provider to flush memcache and Varnish for you if necessary.

    Thread Starter fchanteloup

    (@fchanteloup)

    8 years, 9 months ago

    Hey t-p, you work so fast !

    I just made a simple mistake and just found the solution :

    my theme folders where in my FTP at :
    www>wp-content>themes
    instead of
    WordPress>wp-content>themes

    Thank you anyway for your help and kindness,

    Best regards!

    Moderator t-p

    (@t-p)

    8 years, 9 months ago

    Glad to know it 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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