The theme break update

  • Resolved Dan14

    (@dan14)


    11 years, 4 months ago

    Hi Scott, I am so sorry for posting so late. The recent update reminded me of the plugin, which was great until I had to deactivate it. The problem is with the combining and minifying. This what causes my theme to break for an unknown reason. If this would be optional then I believe it will work flawlessly. Why is that? I have no idea. I will soon update and activate the plugin, will let you know how it goes. My theme is TwentyFourtee.

    https://wordpress.org/plugins/rs-head-cleaner-lite/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor redsand

    (@redsand)

    11 years, 4 months ago

    Hey Dan,

    I hope you’re doing well. I want to help you out with this issue and I’ve attempted to help you multiple times but never heard back or received a support request through our site. If you’re going to request help…three times…it helps if you respond back. 🙂

    As I mentioned in the other threads, because I’m going to need a lot of specific info about your setup, I’m going to ask you to contact me through the Plugin Support Form. Then we can email back and forth directly. Its going to ask you for a list of plugins on your site. An easy way to get this info is to use the Send System Info plugin (it rocks) and you can copy and paste the info from it.

    Also, please include info on any custom JS and CSS you’re added that aren’t part of the default TwentyFourteen. Once I get your email, I may ask you to send me those as well so I can completely re-create your setup.

    In the future if you have anything else related to this issue, please post it in the same thread…this is the third one you’ve opened for the same issue, and it makes things a bit confusing for everyone. Thanks!

    – Scott

    Thread Starter Dan14

    (@dan14)

    11 years, 4 months ago

    I just want to tell everyone this is an issue I have with the JS and CSS when it comes to combining and minifying. You are not going to experience what I am having. It is a great plugin.

    I don’t believe it is other plugins that are causing the issue. When I tried combine and minify JS and CSS Google as Google recommended my theme breaks. My tech knowledge is very limited but I am learning. I want to try to solve it on my end so I can use your plugin. I am a bit uncomfortable sending all this info, I am not going to lie.

    I think what is causing all this is eliminate render-blocking JavaScript and CSS in above-the-fold content. If you can suggest how to fix this without me sending all this info it would be great. Again, there is nothing wrong with your plugin, it is things on my end.

    Plugin Contributor redsand

    (@redsand)

    11 years, 4 months ago

    No one ever thinks it’s other plugins that are causing the issues. I’ve been doing this a while and plugin conflicts are extremely common. Many plugins have CSS and JS that they add to the mix.

    You admit your tech knowledge is limited…that’s where I can help. 🙂

    I understand if you’re not comfortable sending that info…that’s why I don’t ask users to post it publicly in the forums…I ask you to send it privately through our support page.

    Asking for help without giving us that info though is like asking us to shoot in the dark when trying to solve this issue. Imagine going to a doctor and telling him you don’t feel well, but not being willing to give him detailed info on the symptoms? He wouldn’t be able to help much. That’s the situation here. It’s impossible to diagnose the issue or make suggestions on how to fix things if you’re not willing to help us help you.

    If you aren’t willing to provide info, there’s not much I can do to help you out.

Viewing 3 replies - 1 through 3 (of 3 total)

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