the plugin not working | WordPress.org

Resolved Anne
(@a2013)

4 years, 6 months ago

Error is not fixed
I have to install the plugin but nothing changed. I have contact with my web hosting cannot fix the problem. You’re plugin has caused a serious problem on my site I want you to fix it

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

SergeM
(@serge00)

4 years, 6 months ago

Hello, @a2013.

Please, send us the following:
1. Your PHP version;
2. Your CMS version;
3. The CleanTalk plugin version you are using.

Also, could you send us your webserver error log? It could be found in your hosting account.
You can send the log either via email:
support@cleantalk.org
Or via a private ticket:
https://cleantalk.org/my/support/open

Plugin Author alexandergull
(@alexandergull)

4 years, 6 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘the plugin not working’ is closed to new replies.

2 replies
3 participants
Last reply from: alexandergull
Last activity: 4 years, 6 months ago
Status: resolved