Hi @22summer
Spotlight doesn’t have any mechanism that would deactivate itself on a schedule, so something else is likely causing this. The first thing we need to figure out is what state the plugin is actually in when the issue happens.
The next time the feed shows the raw shortcode, before deactivating or reactivating anything, could you please go to Plugins in your WordPress dashboard and check which of these situations applies?
- Spotlight is listed as Inactive.
If that’s the case, something else on the site is deactivating it. One possibility is a scheduled backup, staging-to-live sync, restore, or maintenance process from your hosting provider that is putting the site back into an earlier state. If WordPress has sent you an email saying something like “Your site is experiencing a technical issue,” please send that to us as well. It usually includes the file involved and could give us a useful clue.
- Spotlight is still listed as Active, but the feed is broken.
In that case, Spotlight may have detected a conflict with another plugin. You should normally see a red notice in the WordPress dashboard mentioning the conflicting plugin. If you see one, please send us a screenshot.
Also, do you have anything running on the site on a daily schedule, such as backups, staging/live syncs, restores, or maintenance jobs?
