• Resolved wtven

    (@wtven)


    Hi. I’ve been using the plugin since the beginning of running the store. Unfortunately, since January, the plugin has started to number orders only in even numbers. The plugin skips odd numbers. Please help me urgently to solve this problem.

    The page I need help with: [log in to see the link]

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  • Plugin Support jessicaskyverge

    (@jessicaskyverge)

    Hi @wtven ,
    Thank you for reaching out about Sequential Order Numbers. I’m happy to help! I understand that the plugin is currently only generating orders in even numbers and this started in January. Can you let me know what version of WooCommerce and Sequential Order Numbers you have installed? Can you also let me know if you have already completed any steps to try to solve this?

    Thank you,
    Jessica

    Plugin Support amberskyverge

    (@amberskyverge)

    Hey there,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

    Thanks,
    AmberSkyVerge 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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