The plugin does not work with WMPL

  • 92prisma92

    (@92prisma92)


    1 week, 6 days ago

    Hello,
    I’ve currently installed the free version of the plugin, and so far I’ve been very happy with it, but since I installed the WPML plugin I’ve been having some problems.

    My site is originally in English, and I’ve added Italian via WPML, but since then, Italian users who purchase the licence aren’t receiving their licence key!

    The original product with the assigned keys has ID #378, and I’ve noticed that a duplicate of the product (in Italian) has been created with ID #5050 (which obviously has no licence keys assigned).

    I’ve also edited the Italian product, setting the values to match the original:

    Sell Licences: Yes
    Delivered quantity: 1
    Licences source: Provide licences from stock
    Max Activations Behaviour: Product Quantity

    I assigned some keys to product #5050 and tried to assign a key to the user in Italian, but it isn’t being assigned to them in the order they placed, because in their order the purchased product has ID #378 (the one in the original language!)

    I’ve read that the PRO version of your plugin includes ‘WPML Translation Plugin support’. If I purchase it, will that solve my problem?

    The page I need help with: [log in to see the link]

You must be logged in to reply to this topic.