The plugin does not add new subscribers

  • stynex

    (@stynex)


    7 years, 6 months ago

    Hi. I tried everything to use the plugin. I add the php code <?php es_subbox($namefield = “YES”, $desc = “”, $group = “Public”); ?> into my page and everything is good but the problem is that when I fill the fields and click subscribe button there is no ‘loading…’ and show immediately ‘Successfully Subscribed.’ but doesn’t subscribe. Please help me!
    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Aditya Shah

    (@ethicaladitya)

    7 years, 6 months ago

    Hi,

    Just to confirm, are you not able to see your subscribers in Email Subscribers -> Subscribers?

    Thread Starter stynex

    (@stynex)

    7 years, 6 months ago

    Yes! That’s correct. It’s very strange but this is the truth. I tried everything but nothing.

    Aditya Shah

    (@ethicaladitya)

    7 years, 6 months ago

    Can you share the URL of the page where you are experiencing the issue so that I may go ahead and check for the issue? If you do not wish to make it public please contact us via this link.

    Malay Ladu

    (@malayladu)

    7 years, 6 months ago

    Hello,

    Just want to update you all that we have added extra security layer into Email Subscribers free version (3.5.16) which will prevent spammers and also fixed adding new subscribers issue.

    So, request you all to upgrade Email Subscribers to 3.5.16 and let us know how ti goes.

Viewing 4 replies - 1 through 4 (of 4 total)

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