The plugin causes critical errors on the website

  • zgedgn

    (@zgedgn)


    5 years, 7 months ago

    Hi,

    I have purchased Kute Themes and this plugin is required in installation. However, when I activate it, it causes a critical error on the website.
    From the debug.log, you can see the issue:

    WordPress version 5.5.1
    Current theme: Kute Boutique (version 2.1.6)
    Current plugin: Ovic: Responsive WPBakery (version 1.1.8)
    PHP version 7.4.9

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 68 of the file /home/sites/7a/9/954cf81132/public_html/wp-content/plugins/ovic-vc-addon/addon.php. Error message: require_once(): Failed opening required ‘/home/sites/7a/9/954cf81132/public_html/wp-content/plugins/ovic-vc-addon/includes/shortcode.php’ (include_path=’.:/usr/share/pear’)

    Could you please help with this?

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