The plugin cannot be activated because it generates a fatal error.

Resolved

(@suenna)

Hello!
Maybe someone can help?
I can not (re)install the plugin. There is the following error message:

The plugin cannot be activated because it generates a fatal error.

Warning: Trying to access array offset on value of type bool in /home/www/doc/27437/co-edu.de/www/wp-content/plugins/pie-register/login_form.php on line 364

Warning: Trying to access array offset on value of type bool in /home/www/doc/27437/co-edu.de/www/wp-content/plugins/pie-register/classes/base.php on line 2235

Warning: Trying to access array offset on value of type bool in /home/www/doc/27437/co-edu.de/www/wp-content/plugins/pie-register/forgot_password.php on line 225

Fatal error: Uncaught TypeError: sizeof(): Argument #1 ($value) must be of type Countable|array, bool given in /home/www/doc/27437/co-edu.de/www/wp-content/plugins/pie-register/classes/profile_front.php:42 Stack trace: #0 /home/www/doc/27437/co-edu.de/www/wp-content/plugins/pie-register/pie-register.php(6930): Profile_front->print_user_profile() #1 /home/www/doc/27437/co-edu.de/www/wp-includes/shortcodes.php(356): PieRegister->showProfile() #2 [internal function]: do_shortcode_tag() #3 /home/www/doc/27437/co-edu.de/www/wp-includes/shortcodes.php(228): preg_replace_callback() #4 /home/www/doc/27437/co-edu.de/www/wp-includes/class-wp-hook.php(307): do_shortcode() #5 /home/www/doc/27437/co-edu.de/www/wp-includes/plugin.php(189): WP_Hook->apply_filters() #6 /home/www/doc/27437/co-edu.de/www/wp-content/plugins/wordpress-seo/src/builders/indexable-link-builder.php(103): apply_filters() #7 /home/www/doc/27437/co-edu.de/www/wp-content/plugins/wordpress-seo/src/integrations/watchers/indexable-post-watcher.php(197): Yoast\WP\SEO\Builders\Indexable_Link_Builder->build() #8 /home/www/doc/27437/co-edu.de/www/wp-includes/class-wp-hook.php(309): Yoast\WP\SEO\Integrations\Watchers\Indexable_Post_Watcher->build_indexable() #9 /home/www/doc/27437/co-edu.de/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #10 /home/www/doc/27437/co-edu.de/www/wp-includes/plugin.php(474): WP_Hook->do_action() #11 /home/www/doc/27437/co-edu.de/www/wp-includes/post.php(4698): do_action() #12 /home/www/doc/27437/co-edu.de/www/wp-content/plugins/pie-register/classes/base.php(237): wp_insert_post() #13 /home/www/doc/27437/co-edu.de/www/wp-includes/class-wp-hook.php(307): PieReg_Base->install_settings() #14 /home/www/doc/27437/co-edu.de/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #15 /home/www/doc/27437/co-edu.de/www/wp-includes/plugin.php(474): WP_Hook->do_action() #16 /home/www/doc/27437/co-edu.de/www/wp-admin/plugins.php(194): do_action() #17 {main} thrown in /home/www/doc/27437/co-edu.de/www/wp-content/plugins/pie-register/classes/profile_front.php on line 42

Viewing 3 replies - 1 through 3 (of 3 total)

Moderator Steven Stern (sterndata)
(@sterndata)

Volunteer Forum Moderator

4 years ago
@genetech I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

https://wordpress.org/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

It’s never necessary to do that. Here’s why.

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.
- Ask for a link to the http://pastebin.com/ log of the user’s web server error log.
- Ask the user to create and post a link to their phpinfo(); output.
- Ask the user to install the Health Check plugin and get the data that way.
- Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
- Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
- Ask the user for the step-by-step on how they can reproduce the problem.
You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.
Plugin Contributor genetech
(@genetech)

4 years ago

Hi,

Looks like your database was modified, which may have altered some pie-register options. Please delete and reinstall the plugin.

Also, please deactivate the other plugins one by one to rule out plugin conflict, switch your theme to a default WP theme, clear server, and browser cache, and check.

Thank you

Plugin Contributor genetech
(@genetech)

4 years ago

Hi,

We haven’t heard back from you in a while, so we are going to mark this as resolved. If you have any further questions, you can submit a new ticket.

Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘The plugin cannot be activated because it generates a fatal error.’ is closed to new replies.

Tags