The Lightbox that never ends

  • Resolved jeffrod

    (@jeffrod)


    9 years, 7 months ago

    I basically have the default configuration of ChimpMate. I have only modified a couple words. I enabled the lightbox and it is appears on every page. That is fine but when I dismiss it, I would expect it to never show again, or only show up according to the Lightbox’s Behavior settings. However, the lightbox appears on every single page load. The lightbox even continues to appear after filling it out and receiving a success message!

    I see the plugin page lists “Cookie based lightbox” but I dont see any cookies related to Chimpmate. Is this related?

    How do I get it so that once the lightbox is dismissed or completed, it wont show up again?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jeffrod

    (@jeffrod)

    9 years, 7 months ago

    I tried adjusting the lightbox behavior to see if that helps. I was able to get the lightbox to refrain from loading on every page after a dismissal or successful submission if I enabled the Reappear after [1] day using cookie setting.

    Unfortunately, this still does not provide acceptable user experience for two reasons. First, I cant change the [1] day value. If someone dismisses the lightbox, I dont want to harass them every single day. Something like once a month would be more appropriate. Why isnt this value able to be edited? Second, the lightbox still appears the next day for users that submitted the form. If a user submitted the form and made it on to the mailing list, they should never be prompted to sign up again. I was able to test this behavior by adjusting my computer’s system time to simulate what the behavior would be after several days.

    • This reply was modified 9 years, 7 months ago by jeffrod. Reason: bad [em] formatting
    Thread Starter jeffrod

    (@jeffrod)

    9 years, 7 months ago

    I had been using regular tabs and Incognito tabs to test it out. There is no server cache that I am aware of. I’m glad to hear that the day functionality exists in the Pro plugin, but I’m not ready to commit to that if I cant even get the Basic version to behave/dismiss properly. What is the intended design for the lightbox when it is dismissed? Is it supposed to continue to pop up on every page? I tried this on Chrome, Safari, and Firefox and got the same behavior in each one: dismiss the lightbox, but it continues to show up on every subsequent page load.

    Thread Starter jeffrod

    (@jeffrod)

    9 years, 7 months ago

    I ended up buying Pro and it worked exactly as I wanted. With all the time I was spending trying to find a good solution, it just made more sense to spend the $20 and give it a try. It seems to have paid off. Pro works just how I want and was very easy to get going.

Viewing 3 replies - 1 through 3 (of 3 total)

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