• Resolved susanadevia

    (@susanadevia)


    For the past month, my team and I have been very concerned because in every weekly scan we run on our websites, the plugin is consistently flagged as vulnerable, and the files are constantly being overwritten with malicious code. Yesterday, because of this, our website was hacked, and when you visited it, it redirected you to a casino page, which I find disastrous. We were hoping it would be fixed with a new update, but it wasn’t. Please, you urgently need to fix this for all versions!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @susanadevia,

    We sincerely apologize for the delay in our response and for the inconvenience you have experienced.

    Could you please let us know which vulnerabilities you found in our plugin?

    At the moment, the latest version of the Jeg Kit plugin is version 3.2.2. If you are still using an older version of Jeg Kit, we recommend updating the plugin by manually downloading the latest version from WordPress.org.

    https://wordpress.org/plugins/jeg-elementor-kit/

    We hope this helps.

    Thank You

    Best Regards,
    Fauzan Edris

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @susanadevia,

    You previously mentioned that your site files are consistently being replaced. We would like to clarify that this issue is not caused by the Jeg Kit plugin, and it is very likely that your site has already been compromised or infected.

    For now, one of the steps you can take is adjusting your site file permissions to prevent files from being modified unexpectedly. In addition, we recommend using a security plugin such as Wordfence to scan your site and help identify or resolve any existing security vulnerabilities.

    https://wordpress.org/plugins/wordfence/

    We hope this helps.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @susanadevia,

    How have you been? We have not heard back from you for quite some time, and we hope you are doing well.

    Have you been able to resolve the security issue on your site? If not, you may want to follow the suggestions we previously shared with you.

    We would also like to let you know that today we updated Jeg Kit to version 3.2.4. In addition, since there has been no recent activity in this topic for some time, we will mark it as resolved for now.

    If you are still experiencing this security issue, please feel free to let us know. You may also create a new topic on our support forum if you encounter any other issues.

    Thank You and have a wonderful weekend! 🏖️

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.