• Resolved illusion4000

    (@illusion4000)


    After enabling builder function in page disabling footer. In result don’t loaded some scripts and Extra options too.
    If i turning off the builder – everythung comes fine

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    On checking, we could see script error in the console of your website. We believe that removing the console error will resolve this issue.

    The script error might have come from the builder so we suggest you to contact their support.

    We hope they will be able to help you.

    Thank you!

    Thread Starter illusion4000

    (@illusion4000)

    You have separate support for builder in your plugin?

    Plugin Author ThemeHigh

    (@themehigh)

    We don’t have any separate support for the builder in our plugin. You may need to contact their support.

    Thank you!

    Thread Starter illusion4000

    (@illusion4000)

    Whos “their” support in your plugn?

    Thread Starter illusion4000

    (@illusion4000)

    Explain again.
    I’m using your plugin “Extra Product Options” pro version.
    When i’m trying to turn on the “Builder” part of plugin Extra Product Options wp cant load more of page parts.

    Plugin Author ThemeHigh

    (@themehigh)

    Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved now.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

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