Thank You Page Critical Error

Resolved nicholasjackson
(@nicholasjackson)

2 years ago
I am able to edit each of the steps in my funnel except the Thank You page. I have even deleted it and started over and I get the same error:

Thank you. Your order has been received.
- Order number: 9694
- Date: August 2, 2024
- Total: <bdi>$5.00</bdi>
- Payment method: PayPal
There has been a critical error on this website. Please check your site admin email inbox for instructions.

SITE LOGS:

2024-08-04T04:40:32+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context{ “error”: { “type”: 1, “file”: “/home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php”, “line”: 1585 },2024-08-04T04:41:18+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:42:20+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:44:37+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:45:24+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:46:21+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:49:18+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:53:07+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:53:18+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:54:22+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:55:16+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:55:25+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:55:43+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:55:55+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:56:00+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:56:06+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:57:21+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:57:30+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:57:40+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:58:03+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T04:58:42+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T05:00:50+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T05:00:53+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T05:02:17+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T05:02:31+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T05:03:37+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T05:04:20+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T17:39:07+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T17:39:37+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T17:40:45+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T21:21:46+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T21:23:17+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T21:23:58+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T21:27:37+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T21:30:36+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T22:16:44+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T22:20:13+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context2024-08-04T22:21:18+00:00Critical Uncaught TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given in /home/wg88ypm/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:1585 Additional context

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support C S Sultan
(@cssultan)

2 years ago

Hi @nicholasjackson , thanks for using WPFunnels.

Can you let us know which page builder you are using?

Also, can you share a link to a funnel you have created, and enable test payments so that we can go through an order to observe this case?

Thanks.

Thread Starter nicholasjackson
(@nicholasjackson)

2 years ago

Hey C S Sultan, Thanks for your quick response.

I’m using Elementor Pro. The critical error only occurs when editing the page. Fortunately, the page can be used from the front end with no problem.

I did some more testing and it appears that all of the “thank you” pages are doing this now. Even newly made funnels that are generated from the official templates are having this issue.

Plugin Support C S Sultan
(@cssultan)

2 years ago

Hi @nicholasjackson , thanks for the information.

Please share link to one of the pages. It will help us understand the matter.

Thanks.

Thread Starter nicholasjackson
(@nicholasjackson)

2 years ago

Sure thing.

https://nicholasjackson.art/faun-guardian-offer/

Thread Starter nicholasjackson
(@nicholasjackson)

2 years ago

Update:

I looks like there was a conflict with the Google Sitekit plugin. I’ll keep you posted if anything changes.

Plugin Support C S Sultan
(@cssultan)

2 years ago

Hi @nicholasjackson ,

Thanks for informing. Please let us know if you need any further assistance from us.

Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Thank You Page Critical Error’ is closed to new replies.