Hi @piccollino,
Thank you for writing in,
Can you please try once disabling all the plugins from your site and check if it helps? Sometimes the issue might be caused due to a plugin conflict so you can start by disabling all the plugins within your site and then check. You can then enable them one by one to locate the one causing the issue.
Let me know if this helps or if you need further assistance regarding this! 🙂
With Regards,
ThemeGrill Support Team
I do not think it is linked to a plugin because it is the same problem with the installation of the latest version of the theme (alone without other plugins)
Best regards
Hi @piccollino,
Thank you for writing in,
Can you please contact us via live chat support https://themegrill.com/. We’ll help you there.
With Regards,
ThemeGrill Support Team