Hi Nam_n,
We are sorry to hear about the issue that you might have faced. We have looked into the details and can see that there is no issue in your provided path. Please consult your developer to check the issue from backend.
We have another solution for this as well. Please change image dimensions through CSS in your theme stylesheet.
Regards
Wasfa Arif
Client Services Executive
Thread Starter
Nam_n
(@nameez)
Thanks,
I’ve developed the site and there’s no issues on the template.
Do you have any other options to override the templates as i don’t want changes to be wiped out when there’s a plugin update.
Nam
Hi,
We’ve doublechecked the details and the pathway that you’ve mentioned is correct. Can you please make any major changes in the template file and then check if it’s reflecting on the other end or not?
@wasfa13
Please do not use a signature on your replies. You’re already flagged as “official” with a “plugin support” banner. https://wordpress.org/support/guidelines/#do-not-spam