TEC mobile version not working

  • Resolved leedanlin

    (@leedanlin)


    3 years, 6 months ago

    Hello TEC,

    I have recently bought TEC event marketing bundle and need help with 2 issues:

    1. I have set to show list view in mobile but it keeps showing month view.

    2. Month view calendar on mobile version shows but nothing clicks. Am unable to change views, nothing happens when I click on search, and event summary does not show when I click on the event date (though I can see a featured mark on the date).

    PS: Only when I click on the datepicker button and choose the same month, then it starts to work the way it should work.

    I have also submitted a help ticket through TEC support 5 days ago. You told me to share my system information which I did but no news after that. We have an upcoming event in 2 weeks and need to get this fixed asap!

    Please advise. Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 5 months ago

    Hi @leedanlin, apologies for the delay here, I’m back now. Sorry to hear about this, we were experiencing a higher load in support for the past few weeks. I saw one of your threads and it seems like one of my colleagues already responded to you.

    I’d be closing this thread since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines in regard to premium users.

    One of my colleagues will be with you shortly if you have created a new thread.

    Hang in there.

    Best,
    Abz

Viewing 1 replies (of 1 total)

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