Tax problem – have error log

Resolved

(@timbertac)

My taxes aren’t calculating and I’m getting this error below.

Here is the error i get under the woocommerce tax and shipping tab. Below that is system report.

04-15-2021 @ 05:12:55 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:12:57 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:12:57 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:13:53 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:13:53 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:13:58 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:13:58 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:14:58 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:14:59 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:14:59 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)

Here’s the system report as well


### WordPress Environment ###

WordPress address (URL): https://timber-tactics.com
Site address (URL): https://timber-tactics.com
WC Version: 5.2.2
REST API Version: ✔ 5.2.2
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revision: 194
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shop_order_refund: 1
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creativo/woocommerce/cart/cart-shipping.php
creativo/woocommerce/cart/cart-totals.php
creativo/woocommerce/cart/cart.php
creativo/woocommerce/checkout/cart-errors.php
creativo/woocommerce/checkout/form-coupon.php
creativo/woocommerce/content-product.php
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creativo/woocommerce/notices/error.php
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creativo/woocommerce/single-product/add-to-cart/grouped.php
creativo/woocommerce/single-product/meta.php
creativo/woocommerce/single-product/product-image.php
creativo/woocommerce/single-product/rating.php
creativo/woocommerce/single-product/related.php
creativo/woocommerce/single-product/review.php
creativo/woocommerce/single-product/sale-flash.php
creativo/woocommerce/single-product/short-description.php
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Newest: 2021-05-02 10:34:45 +0000

### Status report information ###

Generated at: 2021-05-02 06:09:31 +00:00

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support abwaita a11n
(@abwaita)

4 years, 11 months ago

Hi @timbertac,

I see that you’re using the WooCommerce Shipping & Tax plugin. Since this plugin takes over tax calculations, the error is most likely coming from it.

I’d recommend that you post the thread on the plugin’s support forum: https://wordpress.org/support/plugin/woocommerce-services/

I hope this helps.

Thanks.

Plugin Support abwaita a11n
(@abwaita)

4 years, 11 months ago

Hi,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to proceed as advised above.

If you have further questions, please feel free to open a new topic.

Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Tax problem – have error log’ is closed to new replies.

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