TAX not being calculated
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I’m trying to add 20% VAT/tax to each product.Each product has been entered excluding vat, but in the checkout it doesn’t calculate 20% into the equation?
1 – https://i.imgur.com/3UOYgvu.png
2- https://i.imgur.com/D63HZWR.png
Viewing 5 replies - 1 through 5 (of 5 total)
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Could you please share a copy of your site’s System Status Report? You can find it by going to your admin Dashboard and select WooCommerce → Status.
From there, select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.
Hi sorry for the delay:
### WordPress Environment ### WordPress address (URL): https://stopshop.catering Site address (URL): https://stopshop.catering WC Version: 4.4.1 REST API Version: ✔ 1.0.15 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.4.0 Log Directory Writable: ✔ WP Version: 5.5 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.2.32 PHP Post Max Size: 192 MB PHP Time Limit: 90 PHP Max Input Vars: 8000 cURL Version: 7.71.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.7.31 Max Upload Size: 192 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.4.1 WC Database Prefix: wpm8_ Total Database Size: 15.05MB Database Data Size: 13.19MB Database Index Size: 1.86MB wpm8_woocommerce_sessions: Data: 0.10MB + Index: 0.00MB + Engine 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Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.26 Cart All In One For WooCommerce: by VillaTheme – 1.0.9.1 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce: by Automattic – 4.4.1 Wordfence Security: by Wordfence – 7.4.11 Yoast SEO: by Team Yoast – 14.8.1 WP Fastest Cache: by Emre Vona – 0.9.0.9 WP Mail SMTP: by WPForms – 2.3.1 Smush: by WPMU DEV – 3.6.3 WPForms Lite: by WPForms – 1.6.2.2 Custom Product Tabs for WooCommerce: by YIKES Inc. – 1.7.3 ### Inactive Plugins (10) ### Autoptimize: by Frank Goossens (futtta) – 2.7.7 Customizer Export/Import: by The Beaver Builder Team – 0.9.2 Duplicate Page: by mndpsingh287 – 4.3 Nextend Social Login: by Nextendweb – 3.0.25 Official Facebook Pixel: by Facebook – 2.2.0 Open Graph and Twitter Card Tags: by Webdados – 3.0.0 – Installed version not tested with active version of WooCommerce 4.4.1 Share Buttons by AddThis: by The AddThis Team – 6.2.6 The SEO Framework: by The SEO Framework Team – 4.1.0 WP File Manager: by mndpsingh287 – 6.7 YITH WooCommerce Wishlist: by YITH – 3.0.13 ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #1479 - /shop/ Basket: #605 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: #895 - /terms-and-conditions/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.12.0 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 4.4.0 flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php version 1.6.4 is out of date. The core version is 4.4.0 flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php Outdated Templates: ❌ Learn how to update ### Action Scheduler ### Complete: 60 Oldest: 2020-08-19 17:56:29 +0000 Newest: 2020-08-31 00:07:33 +0000 Pending: 1 Oldest: 2020-09-01 00:07:33 +0000 Newest: 2020-09-01 00:07:33 +0000I have an updated one, with everything updated, please ignore the above:
### WordPress Environment ### WordPress address (URL): https://stopshop.catering Site address (URL): https://stopshop.catering WC Version: 4.4.1 REST API Version: ✔ 1.0.15 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.4.0 Log Directory Writable: ✔ WP Version: 5.5 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.2.32 PHP Post Max Size: 192 MB PHP Time Limit: 90 PHP Max Input Vars: 8000 cURL Version: 7.71.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.7.31 Max Upload Size: 192 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.4.1 WC Database Prefix: wpm8_ Total Database Size: 15.06MB Database Data Size: 13.21MB Database Index Size: 1.85MB wpm8_woocommerce_sessions: Data: 0.10MB + Index: 0.00MB + Engine 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270 blocks: 10 cr_megamenu_profile: 2 custom_css: 3 customize_changeset: 5 featured_item: 8 jetpack_migration: 2 nav_menu_item: 21 oembed_cache: 1 page: 24 post: 14 product: 47 product_variation: 18 revision: 59 saswp: 1 sh_brand: 14 sh_deal: 6 sh_faq: 4 sh_review: 3 sh_service: 6 sh_team: 2 sh_testimonials: 6 shop_coupon: 1 shop_order: 1 wpcf7_contact_form: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (14) ### Code Snippets: by Code Snippets Pro – 2.14.0 Contact Form 7: by Takayuki Miyoshi – 5.2.2 Loginizer: by Softaculous – 1.5.7 Really Simple SSL: by Really Simple Plugins – 3.3.5 Tawk.to Live Chat: by Tawkto – 0.4.2 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.26 WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce: by Automattic – 4.4.1 Wordfence Security: by Wordfence – 7.4.11 Yoast SEO: by Team Yoast – 14.8.1 WP Fastest Cache: by Emre Vona – 0.9.0.9 WP Mail SMTP: by WPForms – 2.3.1 Smush: by WPMU DEV – 3.6.3 WPForms Lite: by WPForms – 1.6.2.2 ### Inactive Plugins (17) ### Autoptimize: by Frank Goossens (futtta) – 2.7.7 Cart All In One For WooCommerce: by VillaTheme – 1.0.9.1 – Installed version not tested with active version of WooCommerce 4.4.1 Customizer Export/Import: by The Beaver Builder Team – 0.9.2 Custom Product Tabs for WooCommerce: by YIKES Inc. – 1.7.3 Duplicate Page: by mndpsingh287 – 4.3 Google Ads for WooCommerce: by Kliken – 1.0.4 – Installed version not tested with active version of WooCommerce 4.4.1 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.12.2 Jetpack by WordPress.com: by Automattic – 8.8.2 Nextend Social Login: by Nextendweb – 3.0.25 Official Facebook Pixel: by Facebook – 2.2.0 Open Graph and Twitter Card Tags: by Webdados – 3.0.0 – Installed version not tested with active version of WooCommerce 4.4.1 Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.48 Share Buttons by AddThis: by The AddThis Team – 6.2.6 The SEO Framework: by The SEO Framework Team – 4.1.0 WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23 – Installed version not tested with active version of WooCommerce 4.4.1 WP File Manager: by mndpsingh287 – 6.7 YITH WooCommerce Wishlist: by YITH – 3.0.13 ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #1479 - /shop/ Basket: #605 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: #895 - /terms-and-conditions/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.12.2 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php ### Action Scheduler ### Complete: 75 Oldest: 2020-08-19 17:56:29 +0000 Newest: 2020-08-31 12:45:21 +0000 Pending: 1 Oldest: 2020-09-01 00:07:33 +0000 Newest: 2020-09-01 00:07:33 +0000Hi @crappypants2511. Have you been able to resolve this issue? If not, for the test product, can you edit the product and check what is the tax setup for the product?
If you’d like to share an image here, you can use a tool like https://snipboard.io/.
Hi @crappypants2511. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.
Viewing 5 replies - 1 through 5 (of 5 total)
The topic ‘TAX not being calculated’ is closed to new replies.
