Tax Exemption Ignored

  • Thomas

    (@thehinesgaphideaway)


    1 week, 1 day ago

    Seems that tax exemption flag in user’s profile is being ignored and taxes are still being applied.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Owadud

    (@owadud655)

    1 week, 1 day ago

    Hi Thomas,

    Thanks for reaching out.

    Actually, we have a priority-based option on WholeSaleX. Kindly go the WholeSaleX> Settings> Pricing / Discount Priority.

    Then, drag the Profile to the Top, it should solve the issue

    Here is the screenshot: https://prnt.sc/Ov1sCPtMf3i5

    Let me know if this works for you.

    Thread Starter Thomas

    (@thehinesgaphideaway)

    1 week, 1 day ago

    I understand. Unfortunately, the error persists on Admin Orders. The front-end is fine but when an order is added manually via shop manager/admin, and the “recalculate” button is clicked, the taxes are forced, even if the user selected has the flag set. Used to work, but, I have seen Woo have updated their tax plugin, so they likely broke Wholesalex.

    Plugin Support Owadud

    (@owadud655)

    1 week, 1 day ago

    Thanks, you’re right. The tax exemption is not working for the back-end order placed.

    I’ve added this issue to our developer list – WHL-1259

    Hopefully, our developer will address this issue in our upcoming update.

    Thread Starter Thomas

    (@thehinesgaphideaway)

    1 week, 1 day ago

    Awesome, thank you, Owadud!

    Plugin Support Owadud

    (@owadud655)

    1 week, 1 day ago

    It’s my pleasure, @thehinesgaphideaway

    If you are satisfied with the effort and quick support I have provided, I would be very grateful if you could leave a feedback for our plugin.

    Here is the link –

    1. WholesaleX – WordPress

    Also, I try to push our developer solving quickly.

Viewing 5 replies - 1 through 5 (of 5 total)

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