• Resolved aetherrose

    (@aetherrose)


    I have had an issue attempting to disable the “tax rates and calculations” options from the General Settings page for my WooCommerce plugin. Every time I disable this option and save the changes, the change reverts back to the selected option. It seems like there has to be some contradiction working somewhere perhaps on the Tax settings page for WooComemrce, but I don’t know.

    I have looked at the status log for WooCommerce, but I do not know how to interpret this information. I am using a Catch Store theme through WordPress, and the WooCommerce Status page is indicating that the theme is out of date (there is no newer version available for this specific theme).

    This is copy and pasted out of my most recent fatal errors log:

    2019-09-01T03:29:25+00:00 CRITICAL Uncaught Error: Class ‘WC_REST_Coupons_V1_Controller’ not found in /home/aetherro/public_html/wp-content/plugins/woocommerce/includes/class-wc-api.php:360
    Stack trace:
    #0 /home/aetherro/public_html/wp-includes/class-wp-hook.php(286): WC_API->register_rest_routes(Object(WP_REST_Server))
    #1 /home/aetherro/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #2 /home/aetherro/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
    #3 /home/aetherro/public_html/wp-includes/rest-api.php(475): do_action(‘rest_api_init’, Object(WP_REST_Server))
    #4 /home/aetherro/public_html/wp-includes/rest-api.php(433): rest_get_server()
    #5 /home/aetherro/public_html/wp-includes/rest-api.php(1394): rest_do_request(Object(WP_REST_Request))
    #6 [internal function]: rest_preload_api_request(Array, ‘/wc/v3’)
    #7 /home/aetherro/public_html/wp-content/plugins/woocommerce-admin/includes/class-wc-admin-loader.php(513): array_reduce(Array, ‘rest_preload_ap…’)
    #8 /home/aetherro/public_html/wp-include in /home/aetherro/public_html/wp-content/plugins/woocommerce/includes/class-wc-api.php on line 360

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support stephjacq a11n

    (@stephjacq)

    Automattic Happiness Engineer

    Hi @aetherrose sorry to hear about the trouble. Thanks for the error log, although it doesn’t appear to be related to the problem you’re seeing with the tax setting.

    That problem is most likely caused by a conflict – can you try deactivating your other plugins, and switching to the Storefront theme. Then try disabling taxes. Once that’s done you can switch the theme back and reactivate the plugins, and hopefully the tax setting holds! https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I’d also check for caching plugins on the site or server, sometimes these can make settings sticky.

    Plugin Support Riaan K.

    (@riaanknoetze)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter aetherrose

    (@aetherrose)

    Thank you, I’ll give that a try!

Viewing 3 replies - 1 through 3 (of 3 total)

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