Plugin Support
Kim L
(@kimmyx)
Hi @clsconsulting,
Sorry to hear you’re encountering issues.
We noticed that you have a multi-language site.
For these sites, you’d have to create a version of the popup for each language. This means that the targeting you set for your popup in English will only apply to the English version of your site.
Please read more about that here: https://docs.wppopupmaker.com/article/344-display-a-popup-on-multiple-language-site
Hope this helps! Let us know if you have more questions.
Hi Kim,
thank you very much for your answer. I’m already familiar with how to create a popup for each language, that’s not the problem. In fact, I have the same problem on another website (https://parquemaritimosantacruz.es/) that only has one language.
On both websites, the pop-up window is shown on ALL pages and not only on the home page despite having configured the target to be displayed only on the home page.
If you wish I can send you a capture of my settings.
Let me know if you need more information.
Plugin Support
Kim L
(@kimmyx)
Hi @clsconsulting,
Thanks for the response! Yes, please send us a screenshot of your settings.
You can also send us a message at Support Request – Popup Maker so we can take a closer look.
We’ll wait for your email!
Hi Kim,
thank you for your time.
I’ve found the reason for my issue. It was the script I wrote (copied) to schedule the popups:
function schedule_my_popup($is_loadable,$popup_id) {
if($popup_id == 2023) {
date_default_timezone_set('Atlantic/Canary');
$now = strtotime( 'now' );
$start = strtotime( 'January 9, 2023 12:00PM' );
$end = strtotime( 'February 26, 2024 7:00PM' );
$is_loadable = ( ( $now >= $start ) && ( $now <= $end ) ) ? 1 : 0;
}
return $is_loadable;
}
add_filter('pum_popup_is_loadable','schedule_my_popup',2,1000);
I have changed the second line, which was wrong, to:
if($popup_id == 2023 && $is_loadable) {
I hope this helps to others that may have the same problem.
In addition, you should update your own documentation page:
https://docs.wppopupmaker.com/article/192-scheduled-popups
Best regards
Plugin Support
Kim L
(@kimmyx)
Hi @clsconsulting,
Thank you for the update and the suggested fix! We’ll inform our documentation team to amend the page.
I’m now going to mark this as resolved.
Feel free to create a new thread if you have other questions.