tag managers does not receive hit

  • Resolved w_p_g

    (@w_p_g)


    5 years, 6 months ago

    Dear Sir,

    Thank for your plugin and let people use it for free.

    Sorry if this problem has ever been risen, but did not find the answer after searching.

    Have installed plugin and configured it with the wizard. Have let the plugin handle gtag code but since I have done it, the google tag account has stopped working. Analytics says : “Property ‘account_name’ is not receiving hits.”

    Code at the end of HTML source page can let me think plugin handles gtag pixel :
    <script type=text/plain class=”cmplz-script cmplz-stats cmplz-stats”>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({‘gtm.start’:new Date().getTime(),event:’gtm.js’});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!=’dataLayer’?’&l=’+l:”;j.async=true;j.src=’https://www.googletagmanager.com/gtm.js?id=’+i+dl;f.parentNode.insertBefore(j,f);})(window,document,’script’,’dataLayer’,’UA-XXXXXXX-X’);</script>
    (replaced real code by XXXXXX)

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Aert

    (@aahulsebos)

    5 years, 6 months ago

    Hi @w_p_g,

    This script is blocked for consent. If added by Complianz, I would expect to see something like:

    (window, document, 'script', 'https://www.google-analytics.com/analytics.js', 'ga');
ga('create', 'UA-XX-8', 'auto');
ga('send', 'pageview', {'anonymizeIp': true}

    Or when it’s Tag Manager, I would expect a GTM code.

    Your code seems to be added outside of Complianz, and therefore blocked if you have also added it with Complianz.

    If you can share your URL, I can have a look,

    regards Aert

    Thread Starter w_p_g

    (@w_p_g)

    5 years, 6 months ago

    Hello Aert,

    Thanks for your answer.
    I sent it on your stack account

    Regards

    • This reply was modified 5 years, 6 months ago by w_p_g.
    Plugin Author Aert

    (@aahulsebos)

    5 years, 5 months ago

    Hi @w_p_g,

    I responded to your slack message. Let me know!

    regards Aert

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘tag managers does not receive hit’ is closed to new replies.