Plugin Support
Gabor
(@nextendweb_gabor)
Hi @dom71530!
I couldn’t check your website, because I’m getting an “Access forbidden!” error, but your problem will be this:
https://smartslider.helpscoutdocs.com/article/2036-slider-only-shows-up-after-hovering-scrolling-on-the-page
that usually WP Rocket’s “Delay JavaScript execution” creates this issue, but I have seen it with Nitropack too. You should try to exclude us from your optimization plugin the way you see in our documentation and that should help.
Yes, I have blocking some countries against SPAM, so you can’t see.
What files should I exclude from WP-rocket?
Yes I managed to configure WP-Rocket, to exclude the files, but the results under PageSpeed Insights are less good, what to do?
(with pro version)
Hi @dom71530
Looks like you’re using Smart Slider Pro on your site now. As you’re a Pro customer, please contact us directly for support:
https://smartslider3.com/contact-us/support/
We’ll be happy to assist you there.
As per forum rules, commercial products are not supported in these forums.
