• Resolved mickebit

    (@mickebit)


    The table on the site are not showing anymore and there is an error for each table that says:

    Error
    You are trying to load a table of an unknown type. Probably you did not activate the addon which is required to use this table type.

    The plugin has always worked good in the lite version before.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hello.
    This error usually happens if you used an add-on to create a table,
    for example if you had an integration with a Form Plugin,
    or if you previously had our Premium Version of wpDataTables which has some additional table types that are not available in free/Lite Version,
    and then if you removed or deactivated that add-on on your site,
    or if you somehow downgraded from Premium to Lite,
    but have a table which is not available in Lite,
    you would get this error.

    Can you please confirm what is the table type of the shortcode you have on this page?


    If you are using the premium version of the plugin or a premium add-on,
    please open a ticket on our main Support platform here and one of our Agents will respond you as quickly as possible.

    Premium products are not supported in these forums, as per this comment by WordPress.org moderators.

    If you don’t have an active licence, you can open a ticket in the “Pre-Purchase” section, 

    or simply click on this link; that way, it will not ask you for the Premium code.

    Thank you for understanding.

Viewing 1 replies (of 1 total)

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