table_import_no_zip_support Error

  • Resolved pranavlari

    (@pranavlari)


    2 years, 1 month ago

    I am getting an error while trying to import multiple tables using a zip file. The following is the error message that I see:
    “Error code: table_import_no_zip_support”
    This feature use to work fine earlier, can anyone please help me resolve this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    2 years, 1 month ago

    Hi!

    Thanks for your post and sorry for the trouble!

    This means that your server is not configured to support ZIP files. In particular, you must activate the PHP ZIP module.

    (This is probably not something that you can do yourself, so please ask the server admin or the support team of your web host company for this.)

    Best wishes,
    Tobias

    Thread Starter pranavlari

    (@pranavlari)

    2 years, 1 month ago

    We have verified using phpinfo(); and it seems the module is already enabled, pls see the output below for the Zip module:

    Zip: enabled
    Zip version: 1.21.1
    Libzip version: 1.7.3
    BZIP2 compression: Yes
    XZ compression: No
    ZSTD compression: No
    AES-128 encryption: Yes
    AES-192 encryption: Yes
    AES-256 encryption: Yes

    Is there any other reason why we caould see this error message?

    • This reply was modified 2 years, 1 month ago by pranavlari.
    Plugin Author Tobias Bäthge

    (@tobiasbg)

    2 years, 1 month ago

    Hi,

    Ok, that likely means that the PHP class ZipArchive does exist (which is what’s checked here). Can you confirm that?

    Also, is there maybe something on the site using the unzip_file_use_ziparchive filter hook? (There is a bug in WordPress 6.4.3 for which one workaround is to use that filter hook. You might be seeing a plugin related to ZIP files in that case.)

    Regards,
    Tobias

    Thread Starter pranavlari

    (@pranavlari)

    2 years, 1 month ago

    The issue was due to unzip_file_use_ziparchive filter hook. Thanks

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    2 years, 1 month ago

    Hi,

    no problem, you are very welcome! 🙂 Good to hear that this helped!

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress in the plugin directory. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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