• Resolved aliserge

    (@aliserge)


    After upgrade the tab on the product page not showing.

    Version 1.9.1

    WordPress Version 5.7.2

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello aliserge,

    Thanks for reaching out to us.

    In our last update, there is no functional changes are made.

    Can you please review at your side the tab settings and product added properly or not?

    Let us know after updating the settings and product attachments still if any.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter aliserge

    (@aliserge)

    Everything looks correct, but not displaying.

    https://prnt.sc/16derie

    https://prnt.sc/16de6tu

    https://prnt.sc/16dedgy

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello aliserge,

    Thanks for sharing the screenshots.

    Okay, the settings are correct.

    This might be a multi-language compatibility issue.

    Are you using a multi-language third-party plugin for your site? If yes please share those settings as well.

    Also, try a few more cases like, create a new attachment and check it’s working or not?

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Aliserge,

    Hope you are doing well.

    Did you get the solution? Please share your feedback with us.

    We have also tested our latest version on our server with the same settings and it is working fine.

    Click here to review the settings.

    If still issue is there then, then can you please share product inner options like if you have updated the attachments only showcase for logged-in users or only for specific email status?

    Click here to review the inner settings.

    Hope this helps.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter aliserge

    (@aliserge)

    Sorry for late reply.
    No, not working. Tried adding new product with attachment and still not showing.
    and yes i’m using wpml

    Please help

Viewing 5 replies - 1 through 5 (of 5 total)

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