Tab ebd invalid error message

  • ustation

    (@ustation)


    8 years, 3 months ago

    Hi there – I implemented your fantastic plugin on my site a year ago or so, but have just started receiving the following error when I go to my Downloads page:

    Warning: DOMDocument::loadHTML(): Tag ebd invalid in Entity, line: 16 in /home4/spdotcom/public_html/wordpress/wp-content/plugins/email-before-download/includes/class-email-before-download-form.php on line 31

    Are you able to help, please?

    Thank you!

    Stuart

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author mandsconsulting

    (@mandsconsulting)

    8 years, 3 months ago

    Hi @ustation

    If you can tell me what versions of PHP, EBD, and Contact Form 7 you are using, that would help diagnose the issue.

    The form on the page seems to be rendering properly and if this was a major DOMDocument problem it would error out instead of giving you a warning.

    Is you WordPress in debug mode?

    Thread Starter ustation

    (@ustation)

    8 years, 3 months ago

    Hi @mandsconsulting,

    Thanks for the quick response.

    PHP: 7.0.25
    Contact Form 7: 5.0
    EBD: 5.1.0

    I can’t tell if debug mode is on as in Avada system status – I just see a yellow highlighted dash. But I’ve downloaded wp-config.php from the hosting provider and wp_debug is set to ‘FALSE’.

    Does this help?

    Thanks very much indeed.

    Stuart

Viewing 2 replies - 1 through 2 (of 2 total)

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