• Hello everyone!

    I have a strange problem which I couldn’t solve, I uninstalled the plugin and again wrote token id but still I have error “Error contacting the remote site: Payload error – Syntax error”

    but it’s interesting. I have it on two website. the main website that I want it be the main site for all users, works well and it’s like this when I test.

    On the other website all tests face the problem “Error contacting the remote site: Payload error – Syntax error”

    some people say save your permalinks – reinstall plugin and still nothing worked. It’s surprising one of them works and the other side doesn’t work.

    any idea?

    both websites uses DIGITS for login with the same config… but I don’t understand why one side works then?

    • This topic was modified 2 years, 6 months ago by mfmsad.
Viewing 5 replies - 1 through 5 (of 5 total)
  • i am facing the same issue, have you solved it ?

    • This reply was modified 2 years, 4 months ago by mdegla.
    Thread Starter mfmsad

    (@mfmsad)

    @mdegla unfortunately no

    bling007

    (@bling007)

    Try using an easy secret key like 12345678 and then turn it into something complex.

    Thread Starter mfmsad

    (@mfmsad)

    I tried to refresh the permalinks … still doesnt work.

    Maybe this plugin has problem with DIGITS plugin?

    Thread Starter mfmsad

    (@mfmsad)

    @bling007 @mdegla

    unfortunately I still have the same error.

    In Miscellaneous part I tried to use the options but still no difference.

    errors in log file:

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۲۶ – Info – Renewing token for https://#######

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۲۷ – Warning – Failed to renew token for https://###### – retrying…

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۲۸ – Info – Renewing token for https://#########

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۲۹ – Warning – Failed to renew token for https://######## – retrying…

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۳۰ – Alert – Failed to renew token for https://#########

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۳۰ – Info – Response data received from the remote site:

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۳۱ – Alert – Failed to renew token for https://##########

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۳۱ – Info – A WordPress error was triggered: Array ( [0] => http_request_failed cURL error 28: Operation timed out after 1000 milliseconds with 0 bytes received )

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۳۵ – Alert – Error contacting the remote site: Payload error – Syntax error

    ۲۰۲۴-۰۵-۱۸ ۱۳:۱۶:۳۵ – Info – Response data received from the remote site:

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