Support » Plugin: Capsule Sync » Sync Existing Users

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  • Plugin Author Youdaman


    Unfortunately not yet, but that is a great suggestion for a future version! Thank you.

    Hi Youdaman,

    This Plugin is great, I would like to ask if it can sync the added users from woocommerce plugin? Mine is not working.

    Thanks in advance!

    Plugin Author Youdaman


    Hi azzyloth,

    It syncs when a new user is created but not for existing users (yet).

    Considering this for a future version! 🙂


    Hi Youdaman,

    Thanks for the reply.

    On my settings, i placed the these:

    I tried to create using the woocommerce default registration form but no user was created on capsule crm, only in wordpress. Same thing for the registration/user creation on the checkout form.

    Did I miss something here?

    Maybe its good to have a connection check button there below to check the api connection right? 🙂


    Plugin Author Youdaman


    Good suggestion azzyloth, I’ll consider it for a future version.

    As for the registration not triggering the sync, I was thinking there might be something specific to WooCommerce in the way that it does user registration. I know that with Gravity Forms I had to add an extra action for the regsistration to sync:

    add_action('user_register', 'sync_to_capsule');
    add_action('gform_user_registered', 'sync_to_capsule');

    I had a look at the WooCommerce action/hook docs but couldn’t find anything that looked like an user registration override so it might not be anything to do with the above.

    If you could try filling out all of the fields as a test to see if that works (you’d then probably want to delete this test user from your CRM) that would be appreciated. Having a quick look at my code doesn’t reveal anything immediate with regards to missing fields, but perhaps the API fails if some fields are missing. If you do find things work with all fields I’ll revisit the Capsule docs and my code to develop a fix. And maybe add that API test button also 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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