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[resolved] Support for Custom Post Types? (22 posts)

  1. The Portland Company
    Member
    Posted 1 year ago #

    I'm trying to piece together a support ticket, AKA help desk, system that allows users to email support@ourdomain.com to get support but in a way that creates the posts in something like BBPress instead. Then they can continue to reply by email as they receive notifications or work directly in the forum.

    Is supporting Custom Post Types for use like this something planned for this Plugin?

    Thank you!

    http://wordpress.org/plugins/post-by-email/

  2. Kat Hagan
    Member
    Plugin Author

    Posted 1 year ago #

    This is on the list for the next (currently in-progress) version, yes! https://github.com/codebykat/wp-post-by-email/issues/15

    There's a PR already done that gets us most of the way there, I think, but needs some testing before it can be merged in. https://github.com/codebykat/wp-post-by-email/pull/16

  3. The Portland Company
    Member
    Posted 1 year ago #

    Thats great! Shall I clone it and test or contribute?

    PR?

  4. Kat Hagan
    Member
    Plugin Author

    Posted 1 year ago #

    Oh, whoops, I misremembered -- that PR (pull request) is for post *formats*, not post types. Apologies for the confusion, I was triaging a bunch of issues/support requests and confused myself.

    So, it's on the list for the upcoming version, but I haven't gotten there yet. I would definitely appreciate beta testing once I do -- I'm in the midst of something else at the moment, but I will answer your email within a couple of days and we can talk about the schedule. I can also give you instructions on how to install and test the beta version of the plugin.

  5. The Portland Company
    Member
    Posted 1 year ago #

    Okay, thanks Kat. I'll standby regarding your email. Thanks!

  6. jnz31
    Member
    Posted 1 year ago #

    +1, please let me know, when this is happening.
    im planning a submit form on a website, that generates custom post types. would be grrrreat, if this works.
    (+ i am willing to test as well)

  7. kingkong954
    Member
    Posted 1 year ago #

    Curious -- has this been made available? Seems like a great feature which we would need before using.

  8. jnz31
    Member
    Posted 1 year ago #

    hi kingkong

    i used https://wordpress.org/plugins/frontend-uploader/ to do exactly that..

    cheers

  9. kingkong954
    Member
    Posted 1 year ago #

    Hi JNZ31,

    Except that doesnt have any hooks to accept the content via EMAIL, does it?

  10. The Portland Company
    Member
    Posted 1 year ago #

    @ jnz31 actually that Plugin isn't what this post is about. This post is about emailing content not uploading it on the front end.

  11. The Portland Company
    Member
    Posted 1 year ago #

    And no progress has been made on this yet, but it looks like development may begin within 45 days. My staff and I have decided to hire Kat or another developer to create it but we have to raise the funds first - which we believe will arrive in about 6 weeks.

  12. jd-fb
    Member
    Posted 1 year ago #

    I await this feature with bated breath :-)

    Before WordPress 3.7, the publish_phone hook allowed you to override the default Post post-type for your own custom post-type. (Though I hadn't tested it fully.)

  13. Spencer Hill
    Member
    Posted 1 year ago #

    We just got funding for this so this project is on! Should have a beta in about 30 days.

  14. OlalaWeb
    Member
    Posted 9 months ago #

    Hi, is the project on its way?

  15. The Portland Company
    Member
    Posted 9 months ago #

    Unfortunately the project has been postponed. We lost our lead developer shortly after we got funding and had to pause the project. We just hired a new lead developer and got caught up on our workload so we expect to re-start developing in the next 30-60 days.

  16. OlalaWeb
    Member
    Posted 9 months ago #

    Thank you for your reply! Let us know if you need any help in developing or beta testing ;)

    Could you please also let us know when you're ready to launch a new version including CPT by updating this ticket?

    Good luck developing!

  17. The Portland Company
    Member
    Posted 9 months ago #

    Thanks for the offer!

    We already planned on updating this when it's public. So you can count on it!

  18. The Portland Company
    Member
    Posted 6 months ago #

    Hey everyone, we got started on this today and did some research to see if anyone else had resolved it yet and someone has, yay! It's called Postie. Worked flawlessly for us.

  19. OlalaWeb
    Member
    Posted 6 months ago #

    Hi @ThePortlandCompany and thank you for this update
    #Postie plugin seems to do all the hard work indeed...

  20. The Portland Company
    Member
    Posted 6 months ago #

    Yup! And were coordinating with him to extend it so recieved notifications of replies to the Post and then can reply via email like you can with typical support software like ZenDesk.

  21. jd-fb
    Member
    Posted 6 months ago #

    Just to confirm... (I want to make sure I understand properly) you guys are still developing Post by Email, correct?

  22. The Portland Company
    Member
    Posted 6 months ago #

    At this point it seems Posti does what Post by Email would do. So as far as TPC's involvement in further developing Post by Email I don't see any reason to continue. But Kat is the author so she may still intend to.

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