Support

  • yhazem

    (@yhazem)


    3 years, 1 month ago

    I’ve had an issue for a couple of days now, and none of the support agents have been of help. An answer even if it is not the solution is much more respected than ignoring.

    • This topic was modified 3 years ago by yhazem.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Marko OceanWP

    (@wpfleek)

    3 years, 1 month ago

    Hello @yhazem,

    Thanks for taking the time to provide us with feedback. Unfortunately, we’re a small team and not always in position to provide regular support on the forum as stated in the pinned topic: https://wordpress.org/support/topic/read-this-first-welcome-to-the-oceanwp-support-forum/

    Your question is also related to personalized customization request not a theme issue. Such requests are entirely out of our scope but you received general guidance. Unfortunately, this is something we cannot provide tutorials or full guides for. Thank you for your understanding.

    Hope this clarifies things out. Wishing you a great day

    Thread Starter yhazem

    (@yhazem)

    3 years ago

    Hello,
    I’ve modified my review because I believe it is a great theme and you deserve it. In general, you need to work on your support. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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