Super form incompatibility

  • Resolved nino_ort

    (@nino_ort)


    3 years, 11 months ago

    Hi guys!

    I have a complex form (budget calculator) made with super forms, which is throwing an 503 error when I activate complianz.
    I have found no clues in the server logs 🙁

    If I enable safe mode on complianz, the form is displayed correctly. However, I deactivate safe mode, and manually disable all services, plugins and scripts in the integrations screen, it doesn’t work…

    Is there something I am missing? I thought that safe mode disable all these things and thats all, but it is clear that there is something else I am not covering to find the conflict…

    Maybe you can put some light on the issue…

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Aert

    (@aahulsebos)

    3 years, 11 months ago

    Hi @nino_ort,

    I’ll start a free trial to see what’s going on, my first guess would be ajax loaded content. You can go to Complianz – Settings – Advanced features – Enable Ajax Loaded Content, and see if this works without Safe Mode enabled.

    Let me know,
    regards Aert

    Thread Starter nino_ort

    (@nino_ort)

    3 years, 11 months ago

    Hi Aert!

    Thanks for your support, unfortunately it didn’t work 🙁
    I have also tried to activate migrate.js, and deactivate position markers insertion, always without success.

    Regards

    Plugin Author Aert

    (@aahulsebos)

    3 years, 11 months ago

    Hi @nino_ort,

    I have; https://superform.us2.instawp.xyz/index.php/page-with-form

    Do you have the listing or pdf add-on enabled, for now I don’t have any issues.

    regards Aert

    Thread Starter nino_ort

    (@nino_ort)

    3 years, 11 months ago

    Hi Aert,

    The form that we are using is pretty complex, and includes custom code in jquery/javascript.

    I am pretty sure that there is a conflict between the code of the form and complianz, however I can’t find out where is the problem. The only thing I know is that the form works fine when I enable safe mode on Complianz, so there is something in safe mode that allows the form to work properly…

    Regards

    Plugin Author Aert

    (@aahulsebos)

    3 years, 11 months ago

    Hi @nino_ort,

    If you can drop the code here, I can have a look.

    To try; add to the code the attribute ‘data-category=”functional”, e.g.:

    <script data-category="functional"></script>

    So the Cookie Blocker skips the script by default,

    regards Aert

Viewing 5 replies - 1 through 5 (of 5 total)

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