I have a feeling our problem is with WP Super Cache plugin – that we did not install. It was done automatically. The plugin will not allow us to deactivate it – messages says it is being “used” and can’t be deactivated. Website is http://www.thecomedybook.com. Thanks for any help!
Thanks James – But hate to say that didn’t work. It won’t allow me to deactivate the Super Cache plugin, so can’t even do Step 2. When I try, these are the warning messages (and I apologize for it being so long!)…
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Warning: include(\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache/wp-cache-base.php): failed to open stream: No such file or directory in \\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache\wp-cache.php on line 65
Warning: include(): Failed opening ‘\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache/wp-cache-base.php’ for inclusion (include_path=’.;C:\php\pear’) in \\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache\wp-cache.php on line 65
Warning: include_once(\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache/ossdl-cdn.php): failed to open stream: No such file or directory in \\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache\wp-cache.php on line 82
Warning: include_once(): Failed opening ‘\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache/ossdl-cdn.php’ for inclusion (include_path=’.;C:\php\pear’) in \\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache\wp-cache.php on line 82
Warning: include(\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache/wp-cache-base.php): failed to open stream: No such file or directory in \\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache\wp-cache-phase1.php on line 14
Warning: include(): Failed opening ‘\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache/wp-cache-base.php’ for inclusion (include_path=’.;C:\php\pear’) in \\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache\wp-cache-phase1.php on line 14
Warning: require_once(\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache/wp-cache-phase2.php): failed to open stream: No such file or directory in \\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache\wp-cache-phase1.php on line 30
Fatal error: require_once(): Failed opening required ‘\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache/wp-cache-phase2.php’ (include_path=’.;C:\php\pear’) in \\WDP\DFS\41\4\7\7\4128825774\user\sites\1978946.site\www\thecomedybook\wp-content\plugins\wp-super-cache\wp-cache-phase1.php on line 30
Hi James – I really appreciate your help. But afraid that’s a little too complicated for me. I can’t find define( ‘WP_CACHE’, true ); anywhere in the code (long enough to be a novel!). I’m pretty much a novice at this and it’s not making much sense. Can you or anyone recommend a service to help me get rid of WP Super Cache and not allow it to download again without permission? Thanks for all your help.
It will be in your wp-config.php file. If it’s not there, skip that step too.
Basically, it sounds like WP Super Cache was not installed properly, so just visit each step, make sure it’s done, and you’ll remove all traces of it properly.
Hi James – Thank you for your help, but I’m having no luck at all with editing or deleting WP Super Cache. Again, it was added automatically. I don’t want it, but would you suggest installing it again to see if it kicks out the bugs? http://www.thecomedybook.com. Thanks!!!
Sure, that might work.
If not, I recommend asking at https://wordpress.org/support/plugin/wp-super-cache#postform so the plugin’s developers and support community can help you with this.
Thanks again. I just tried installing, but not allowed – message says I already current version. I’ll try the developer site you suggested. Wish me luck! HA! And seriously, thanks for taking time to work with me on this.
