Suddenly stopped working

  • Resolved andreamarucci

    (@shiftsrl)


    5 years, 11 months ago

    WPTelegram worked like a charm until 30 of May when suddenly stopped working and I really don’t know why. I haven’t changed anyhing in the site and I really don’t know where to look at to troubleshoot the problem.

    I’ve tested the token and it work. What else can I check?

    Can someone help me?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Manzoor Wani

    (@manzoorwanijk)

    5 years, 11 months ago

    Can you please try sending a test message?

    If it goes through then we need to dig deeper into the issue. For that, please Enable logs for both the options given in WP Telegram settings and then try again. If it doesn’t work, send the log files from /wp-content directory to our support on Telegram (@WPTelegramSupport).

    Thread Starter andreamarucci

    (@shiftsrl)

    5 years, 11 months ago

    Thanks, the test message work perfectly so I don’t understand what’s happen. I’ve tried also to edit and save an article with the flag to send it also on telegram and nothing happened and the new articles published in these days are not on Telegram…

    Manzoor Wani

    (@manzoorwanijk)

    5 years, 11 months ago

    Please enable logs as mentioned to further know about the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

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