Subscription email not sent

  • dedale59

    (@dedale59)


    11 years, 6 months ago

    Hi,

    I’m using the Newsletter plugin with wordpress 4.0.1; everythink is ok except 2 things :
    1/ I’m not able to add the newsletter widget to the sidebar; when I do it it’s ok but when I save the sidebar, the widget disappears from widget list; I solved this problem by adding manually the subscription form in php script;
    2/ When I try to register my email via the form, no email is sent; but my smtp server tells me that it is sent; an idea about that strange problem? When I test my smtp server with the diagnostic newsletter page, there is no problem, the messages are sent.

    Thank you for your help,
    David

    https://wordpress.org/plugins/newsletter/

Viewing 1 replies (of 1 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    11 years, 6 months ago

    If the SMTP server says that your email has been sent, probably you can find it in the spam folder or you should find a rejection from the destination server in the SMTP logs.

Viewing 1 replies (of 1 total)

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