Subscribers without activation

  • Resolved fabee1020

    (@fabee1020)


    3 years, 6 months ago

    Hello all,

    I installed mailpoet a few days ago without any configuration. All options are disabled, so it is not possible to subscribe.

    After each order I get new subscribers (subscribed and unconfirmed).

    How can this be that I have confirmed subscribers without any configuration?

    BR
    Fabian`

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    3 years, 6 months ago

    Hello there @fabee1020 ,

    Thank you for reaching out to us.

    Can you let us know the name of your website?

    Looking forward to hearing back from you.

    Have a great day!

    Thread Starter fabee1020

    (@fabee1020)

    3 years, 6 months ago

    Hey,

    the website is http://www.schleiferlwerk.de

    Have a great day ahead!

    BR
    Fabian

    Plugin Author Bruna a11n

    (@bruberries)

    3 years, 6 months ago

    Hi @fabee1020,

    As I understand, you’re referring to new customers being added to the WooCommerce Customers list as subscribers, but with the status of “Unconfirmed”. Is that correct?

    If that’s the case, it’s expected that all of these customers will be automatically added to this list, even if you didn’t enable any settings in the plugin.

    You can read more about it here: The WooCommerce Customers list

    I hope this clarifies the situation!

    Thread Starter fabee1020

    (@fabee1020)

    3 years, 6 months ago

    Hi Bruna,

    No that’s no correct. I’m referring to new customers being added to the newsletter mailing list with the status “subscribed” without actually subscribed.

    BR
    Fabian

    • This reply was modified 3 years, 6 months ago by fabee1020.
    Plugin Support Dani F. a11n

    (@danielinhou)

    3 years, 6 months ago

    Hi again @fabee1020 👋🏽

    Could you please share a screenshot of MailPoet > Settings > WooCommerce tab?

    We recommend https://snipboard.io for sharing screenshots — please follow the instructions on the page, then paste the URL in this thread.

    Looking forward to hearing back from you!

    Cheers

    Elvira K.

    (@treibalen)

    3 years, 5 months ago

    Hi there @fabee1020,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 6 replies - 1 through 6 (of 6 total)

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