Subscribers not showing up

  • One Roof Publishing

    (@one-roof-publishing)


    10 years, 8 months ago

    Not sure which version. New subscribers are not showing up anywhere. It happened after I’m running a promotion to add subscribers and have had five notifications from WordPress that I have new followers which I assume means subscribers. It was working fine before but not any more. What can I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    10 years, 8 months ago

    What plugin are you using to register the subscribers, or where are you expecting to see these new subscribers listed?

    Thread Starter One Roof Publishing

    (@one-roof-publishing)

    10 years, 8 months ago

    I’m expecting it to show up in my list of follows. I honestly don’t know what plugin I’m using. I do know that somehow there is an inactive subscribe widget under widgets, and yet I have an active subscribe widget on the sidebar. People click on that and enter their e-mail address. I get notification that I have a new subscriber, but their names don’t show up in the list.

    Moderator James Huff

    (@macmanx)

    10 years, 8 months ago

    Ah, I see what’s going on. 🙂

    That is a WordPress.com blog, which we really can’t help with here.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://codex.wordpress.org/WordPress_vs_WordPress.com

    WordPress.com has complete documentation and support contacts at https://support.wordpress.com/

Viewing 3 replies - 1 through 3 (of 3 total)

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