Subscribers not being added to lists

  • Resolved Eyal Gantz

    (@egantz)


    8 years, 7 months ago

    Hi, I have installed and configured everything properly, it fetches all the lists and I have attached a new form to one of the lists, once I go and try to subscribe I see in the logs that the operation executed successfully but nothing in Mailchimp, I even see the API call coming in (PUT method) but the list remains empty.

    Any ideas?
    Many thanks!

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  • Plugin Contributor Lap

    (@lapzor)

    8 years, 7 months ago

    Is double opt-in turned on? In that case they will only be added if they click the confirmation URL in the email.

    Otherwise, how did you check if they are added? Actually searched in the list or just looked at totals? The totals in MailChimp are known to be slow to update.

    Hope that helps. If you have any questions, please let us know!

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