Subscriber total does not exceed 1000

  • Resolved rossconnell

    (@rossconnell)


    4 years, 3 months ago

    The total number of subscribers on my 3 lists is 968 but I am still being told to upgrade because the site says the total is 1003. Nothing changes when I click on “recalculate”.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    4 years, 3 months ago

    Hello @rossconnell ,

    Thank you for contacting MailPoet support. I will be happy to help you with this.

    Just for further confirmation, can you send us a screenshot of your subscribers page? To do this, kindly go to WP-Admin > MailPoet > Subscribers Page

    Looking forward to hearing from you.

    Have a great day!

    Plugin Support Dani F. a11n

    (@danielinhou)

    4 years, 2 months ago

    Hi again,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)

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